HOW DO I PLACE AN ORDER?

Here’s a step-by-step guide to placing your order online with Legit Kush Farm.

1. Locate the products you are interested in ordering by going to  our Shop

2. Browse through our product(s), choose your quantity then click “Add to Cart”.

3. When you have all your products in your shopping cart, are on the  shop page and are ready to Checkout, click on the View Cart button and you will be redirected to the Checkout page.

4. In the Checkout page, you won’t need to create an account, we’re going to automatically do that for you.

5. At the Checkout page, you will need to confirm your shipping information (name, address, email, contact number, order notes).

6. Once you’ve filled in all the required fields, then click “Place Order”.

7. On the Checkout Confirmation page, you will see your order number.

8. Your order will be processed and will ship within 2 business days.  We’ll email your Xpresspost tracking number as soon as available.

Congrats, you have now placed your order!

DO YOU HAVE A PHONE NUMBER WHERE I CAN CALL AND SPEAK TO SOMEONE?

Yes We do have a contact phone number. We are available Monday through Saturday from 9am to 7pm via both email: sales@legitkushfarm.com and Phone: +1 (916) 243-5262

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept PayPal, Cashapp, Zelle, Bitcoins & Wire Transfers ( with Western Union, Money Gram)

WHEN WILL MY ORDER SHIP?

All orders received by 12pm PST will ship the next business day. If your order is received after 12pm PST, your order will ship the following business day.

Orders received on Saturday will ship on Monday.

HOW WILL MY ORDER BE PACKAGED?

Your order will be discretely packaged and vacuum-sealed to protect and maintain your privacy. We ship using  USPS mailers or nondescript boxes with no indication of what is inside.

WHAT HAPPENS IF I DON'T GET MY PACKAGE

If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace. If a trace is filed, An investigation will be conducted (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable”, we will send you a 1x replacement package, free of charge. We do not offer postage refunds if your order arrives late due to any postal issues.

WHY WAS MY PACKAGE SENT WITH A “SIGNATURE REQUIRED”?

All orders $299+ will be sent with a Signature Required. If you do not want this option, please leave a note with your order saying “No Signature Required, please”.

MY TRACKING NUMBER DOES NOT WORK. HELP!

We will email your tracking number before its been scanned in at the post office. Until it has been scanned in, your tracking number will not be trackable on the USPS website.

Please wait till the end of day and your tracking number should appear correctly. If it does not, please email  sales@legitkushfarm.com and we will look into it.

CAN I ADD/EDIT/CANCEL MY ORDER?

If you would like to add or edit your order, you’ll need to enter a new order and we will cancel your original order. Please email sales@legitkushfarm.com with the order number you would like canceled.

If you would like your order canceled and it has not shipped out yet, please email sales@legitkushfarm.com

If we have already collected your payment, then all order edits/cancels are made on a best-efforts basis.